They ship two O rings, and I can buy them at a hardware store for a buck or two.
Dinotte appears to have simply unbeatable customer service. The owner/engineer there, Ray, answers email questions personally within hours, and I've never heard of anyone who ever had a problem with their response to a problem.
Heck, they will even upgrade old models with newer optics for a reasonable fee.
When most bike lights are disposable and not very good, it's nice to be able to buy something that's clearly designed to last a lifetime, and it's made in the US as well.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
momijizukamori
no subject
Date: 2008-11-18 01:41 pm (UTC)Dinotte appears to have simply unbeatable customer service. The owner/engineer there, Ray, answers email questions personally within hours, and I've never heard of anyone who ever had a problem with their response to a problem.
Heck, they will even upgrade old models with newer optics for a reasonable fee.
When most bike lights are disposable and not very good, it's nice to be able to buy something that's clearly designed to last a lifetime, and it's made in the US as well.