Wow, service
Aug. 26th, 2011 06:47 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
johnridleyBritt from UltiMachine noticed that I ordered the SDRAMPS module, and remembered that I'd asked about the DIY version a couple of days ago, and emailed me to see if I wanted that instead. It's only a $5 difference so when ordering I was thinking no, but then I figured five bucks is five bucks, and it only has like 4 parts to solder on so I changed my mind when replying to his email.
I also mentioned that I actually WANTED a 5 pound ABS spool but they were sold out. He came back and said actually they just got the 5 pound spools in this afternoon and just hadn't posted them to the site yet, so he's going to adjust the prices, ship me the 5# spool for just the difference and eat the shipping on it.
It's cool to find a place that's so responsive, helpful and actually remembers a quick emailed question from a couple of days ago.
I also mentioned that I actually WANTED a 5 pound ABS spool but they were sold out. He came back and said actually they just got the 5 pound spools in this afternoon and just hadn't posted them to the site yet, so he's going to adjust the prices, ship me the 5# spool for just the difference and eat the shipping on it.
It's cool to find a place that's so responsive, helpful and actually remembers a quick emailed question from a couple of days ago.
- +1 by Margaret Bumby
- Clark Wierda - Agreed. Let's hope they stay in business.
